Hathaway Quality

Hathaway achieved BS5750 Part 1 on 25 November 1991. Since then our formal quality procedures, ensure our clients receive the high level of service and standards expected of a market leader.

Each Director has a copy of the official Hathaway Quality Manual and each department has a QA Team Leader who attends team meetings and reviews procedures and enforces:

As part of our continual improvement, procedures and training are carried out across all levels of staff to ensure the highest standards of quality are maintained along with our staff satisfaction.

Hathaway Trade Associations
· NFRC - National Federation of Roofing Contractors
· SPRA - Single Ply Roofing Assoc.
· IoR - The Institute of Roofing
· ZELRO - Zero Leaks

Initiatives
· Lean Thinking
· Investors in People
· Benchmarking
· Measurable Management